Frequently Asked Questions

In order to apply for an apartment, you must either complete an online application or email your application to our Property Manager at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also fax an application to (415) 970-1073.

You also must supply a credit report (using the free online version is fine) and proof of income, such as a pay stub or bank statement. This can be attached to your online application or emailed to our Property Manager.

Upon signing your lease, you must pay your first month’s rent and security deposit in the form of a cashier’s check or money order. After the initial payment, you may pay your rent with a regular check.

Even if your lease begins in the middle of the month, you must pay a full month’s rent upon lease signing. If your lease start date is January 17, for example, your first rent check is for February 17 through March 16. In March you will pay a prorated amount covering March 17 through March 31 to orient your rent payment to the first of the month.

After paying your rent and deposit and signing the lease, you will receive keys to your new apartment. You will also receive a copy of the Move-In Checklist where you will be required to note any damage to the unit. You can download a copy of the Checklist here. Please complete this form and return it to our office within ten days of moving in.

It is in your own best interest to complete and return the Move-In Checklist so that you are not held responsible for any damage to the apartment that existed before you moved in. It is also a good idea to take photos for your records and to share these electronically with us at move-in.

Your move-in checklist should also note the cleanliness of the apartment. If your unit is not clean enough for everyone’s grandmother, please call us so that we can rectify the situation immediately. Please realize that upon move-out you will be responsible for leaving the apartment as clean as when you moved in.

Be sure to establish an account with PG&E immediately to avoid any interruptions in utility service and to avoid paying an administrative fee for invoicing transacted through our office for utilities consumed within the term of your tenancy. Garbage and water costs will be paid by the landlord. Make sure that you use water as sparingly as possible; it is in everyone’s best interests that we conserve as much as possible. Likewise, when it comes to waste, recycle, recycle and recycle the rest.

All new tenants sign a year lease with Glen Canyon Properties. At the end of the one-year lease term, your lease automatically becomes month-to-month until you decide to vacate the apartment.